Accounting Generalist

Overview

The Accounting Generalist - RealPage Product Support Agent serves as the main point of contact for clients, offering expert support on RealPage accounting features, with a focus on GAAP compliance, bookkeeping, and general ledger management. Responsibilities include troubleshooting technical and accounting issues, resolving client inquiries, and managing support cases through various channels. The role requires strong accounting expertise, excellent customer service skills, and the ability to collaborate with internal teams to address complex problems while staying updated on RealPage products and industry trends.

Responsibilities

• Customer Support: Address client inquiries regarding RealPage accounting products, providing timely and efficient resolutions.
• Technical Assistance: Assist clients in troubleshooting and navigating RealPage accounting software functionalities.
• Accounting Expertise: Well versed with Generally Accep...