Job Description

We are currently recruiting an Account Administrator to join a busy automotive and logistics operation based in Chipping Warden. This is a varied role where you’ll support the day-to-day management of key client accounts, ensuring smooth operations, excellent communication, and high levels of customer satisfaction.


The Role:

  • Manage client communication, handling bookings, queries, and updates.

  • Input and amend bookings on internal systems, ensuring data accuracy and smooth coordination.

  • Monitor client KPIs, service performance, and escalate any risks or issues when required.

  • Support with complaints handling, ensuring swift resolution and accurate CRM recording.

  • Run daily reports to track vehicle movements, booking requirements, and fleet activity.

  • Coordinate vehicle collections, deliveries, and de-fleets with clients and internal teams.

  • Liaise with field-based teams to arrange cust...

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