Job Description

Position: Account Executive / Sales & Dispatch Coordinator

Experience: 1+ Year (Sales Support / Dispatch / Commercial Operations)



Key Responsibilities:

  • Prepare job costings using Zoho Creator and coordinate approvals
  • Issue Proforma Invoices, Sales Orders, and Final Invoices
  • Coordinate with production for job readiness and dispatch scheduling
  • Prepare and verify dispatch documents (Invoice, LR, E-Way Bill, Packing List)
  • Record sales and receipts in Tally / Zoho Books
  • Handle payment follow-ups, outstanding reminders, and balance confirmations
  • Manage marine insurance declarations for dispatches
  • Prepare Import & Export documents including BOE and Shipping Bill submission to bank
  • Maintain proper filing of sales, dispatch, and audit documents



















Job Responsibilities

1. Costing & Job Management

  • Prepare accurate job costings using Zoho Creator .
  • Ensure costing approvals before issuing sales documents.
  • Coordinate with sales and production teams for job confirmation.



2. Sales Documentation & Order Processing

  • Prepare and issue Proforma Invoices for client approval.
  • Generate Sales Orders after confirmation of job costing and receipt of client PO.
  • Coordinate approved jobs with production and track readiness for dispatch.



3. Dispatch Operations

  • Prepare, generate, and verify dispatch documents including:
    • Final Tax Invoice
    • Lorry Receipt (LR)
    • E-Way Bill
    • Packing List (PL)
  • Ensure accuracy and compliance before dispatch.
  • Share dispatch documents with clients, logistics partners, and internal teams in a timely manner.
  • Track dispatch status and coordinate delivery follow-ups.



4. Sales Entry & Audit Filing

  • Record sales invoices and receipts in Tally / Zoho Books .
  • Ensure proper posting of GST, ledger entries, and outstanding balances.
  • Maintain organized digital and physical filing of invoices, dispatch documents, and records for audits.



5. Marine Insurance Handling

  • Maintain marine insurance records for all applicable shipments.
  • Ensure timely insurance declarations for each dispatch.
  • Verify invoice value, transport mode, and shipment details for insurance compliance.



6. Other Accounting Activities

  • Send balance payment requests to clients.
  • Prepare and send outstanding payment reminder emails .
  • Share balance confirmation emails with clients periodically.
  • Coordinate with accounts team for payment follow-ups and closures.





Business Process Knowledge Required

  • Complete understanding of the order-to-cash cycle :
    Inquiry β†’ Proforma Invoice β†’ Sales Order β†’ Production β†’ Dispatch β†’ Invoicing β†’ Payment Follow-up
  • Coordination between sales, production, logistics, and accounts teams.
  • Awareness of dispatch timelines and production readiness.



Document & Regulatory Knowledge

  • GST Rules & Taxation
    • GST applicability, HSN codes, tax calculations, and invoice structure.
  • E-Way Bill Rules
    • Applicability, required details, validity, and portal usage.
  • Dispatch Documentation
    • Invoice, Packing List, LR, E-Way Bill requirements.
  • Marine Insurance Basics
    • Insurance declarations and document requirements.
  • Basic Accounting Knowledge
    • Sales entries, receipt entries, credit/debit notes, and ledger tracking.



System & Tool Knowledge

  • Zoho Creator – Job costing, forms, and approvals
  • Tally / Zoho Books – Sales, receipts, ledgers, reports
  • GST & E-Way Bill Portals
  • Excel / Google Sheets – Trackers, formulas, reporting
  • Document Filing Systems – Digital and physical record management



Communication & Coordination Skills

  • Professional email drafting for:
    • Dispatch updates
    • Invoice sharing
    • Payment follow-ups
  • Clear coordination with:
    • Internal teams (Sales, Production, Accounts)
    • Logistics vendors and transporters
  • Ability to provide timely and accurate client updates.




Requirements



Required Skills

Technical Skills

  • Zoho Creator
  • Tally / Zoho Books
  • Excel (Basic to Intermediate)
  • E-Way Bill & GST Portals

Operational Skills

  • Sales documentation
  • Dispatch coordination
  • Payment follow-ups
  • IMPEX documentation

Soft Skills

  • Strong attention to detail
  • Time management
  • Ownership and accountability
  • Problem-solving mindset





Ideal Candidate Profile

  • Bachelor’s degree in Commerce / Business / Accounting
  • Minimum 1 year experience in Sales Support, Dispatch, or Commercial Operations
  • Familiarity with ERP systems, GST compliance, and documentation workflows
  • Strong discipline in documentation and professional communication

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