Job Description
**Summary**
The salary range for this role is $17 to $20 per hour.*
The Field Visit Specialist works proactively with customers to resolve past due lease renewal payments and obtain payments in an effective, timely, and appropriate manner to include field visiting, with a responsibility to meet or exceed company performance standards.
**Duties and Responsibilities**
+ Field Visiting
+ Carries out all field visit activities of the call center by visiting past due customers in-home, as necessary, to obtain lease renewal payments or secure the return of leased merchandise. while maintaining a high level of customer satisfaction
+ Utilizes technology provided to execute the field visit processes
+ Documents all customer appointments and maintains updated and accurate customer information
+ Records electronic customer interactions accurately with every contact
+ Processes payments and posts amounts paid to customer accounts
+ Customer Co...
The salary range for this role is $17 to $20 per hour.*
The Field Visit Specialist works proactively with customers to resolve past due lease renewal payments and obtain payments in an effective, timely, and appropriate manner to include field visiting, with a responsibility to meet or exceed company performance standards.
**Duties and Responsibilities**
+ Field Visiting
+ Carries out all field visit activities of the call center by visiting past due customers in-home, as necessary, to obtain lease renewal payments or secure the return of leased merchandise. while maintaining a high level of customer satisfaction
+ Utilizes technology provided to execute the field visit processes
+ Documents all customer appointments and maintains updated and accurate customer information
+ Records electronic customer interactions accurately with every contact
+ Processes payments and posts amounts paid to customer accounts
+ Customer Co...
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