Accounts Payable Supervisor

Payment & Helpdesk Supervisor

About the Role

We are seeking a hands‑on and people‑focused Payment & Helpdesk Supervisor to lead our AP payment operations and vendor helpdesk team. This role ensures timely and accurate payment execution, strong vendor/stakeholder engagement, and full compliance with internal controls in a dynamic GBS environment.

Key Responsibilities

• Lead and develop a team of Payment & Helpdesk Analysts.
• Oversee weekly and ad-hoc payment runs across multi-country APAC markets.
• Review and approve payment proposals, urgent payments, and exception handling.
• Ensure compliance with SOX and maker‑checker governance in bank portals.
• Manage AP Helpdesk operations and ensure timely resolution of vendor/internal inquiries.
• Partner with Procurement, VMD, GL, and local markets to resolve issues.
• Drive process improvements, automation, and standardization.
• Monitor...