Accounts Receivable Analyst

HCLTech Hiring for Japanese Accounts Receivable Analyst

Note: Japanese JLPT Certificate L2/L1 is mandate, Candidate should be able to speak Jananese.

Roles and Responsibilities :
Answer customer's queries via customer calls, emails, chat
Resolve customer requests such as; checking product availability for a certain point in time, order status, request for a price quotation, request for information about account status and outstanding payments, and request an account statement, a copy of an invoice, or delivery document.
Coordinate other departments such as Order management, collections dispute, and cash application team to resolve a customer inquiry.
Process account receivable related to finance functions as required.
Adhere to TAT and currency and manage queues and inquiries as per agreed metrics.
Report out daily performance and update all performance and update all performance logs abilities.
Qualification :
Good communication skills with go...