Job Description
1. Accounts Receivable Management
- Maintain customer ledgers and track outstanding invoices.
- Generate invoices, debit notes, and credit notes as required.
- Reconcile customer accounts and resolve billing discrepancies.
- Monitor ageing reports and highlight overdue payments.
2. Collection & Recovery
- Follow up with clients through phone calls, emails, and messages for pending payments.
- Ensure timely collection as per company credit policy.
- Maintain collection tracker and update recovery status daily.
- Coordinate with sales and operations teams for payment issues.
3. Client Communication (Calling & Mailing Conversation)
- Make professional outbound collection calls to clients.
- Draft and send payment reminder emails.
- Maintain proper communication records and follow-up notes.
- Handle client queries related to invoices, payments, and balance...
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