Job Description

1. Accounts Receivable Management

  • Maintain customer ledgers and track outstanding invoices.
  • Generate invoices, debit notes, and credit notes as required.
  • Reconcile customer accounts and resolve billing discrepancies.
  • Monitor ageing reports and highlight overdue payments.

2. Collection & Recovery

  • Follow up with clients through phone calls, emails, and messages for pending payments.
  • Ensure timely collection as per company credit policy.
  • Maintain collection tracker and update recovery status daily.
  • Coordinate with sales and operations teams for payment issues.

3. Client Communication (Calling & Mailing Conversation)

  • Make professional outbound collection calls to clients.
  • Draft and send payment reminder emails.
  • Maintain proper communication records and follow-up notes.
  • Handle client queries related to invoices, payments, and balance...

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