Job Description

Job Description

  • Prepare accurate invoices for groups, events, corporate accounts, and long‑stay guests in line with Fairmont and Accor standards.
  • Verify supporting documentation such as contracts, banquet event orders, and rate agreements before billing.
  • Ensure timely distribution of invoices to clients and internal departments.
  • Monitor outstanding balances and follow up promptly to ensure timely payment.
  • Maintain the AR ageing report and escalate overdue accounts as required.
  • Liaise with clients to resolve billing queries professionally and efficiently.
  • Reconcile guest and city ledger accounts daily, ensuring accuracy and completeness.
  • Prepare month‑end AR reports for the Finance Manager and Financial Controller.
  • Support audit requirements by maintaining organised, compliant financial records.
  • Ensure adherence to Accor credit policies, including credit checks and approval processes.
  • Mainta...

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