Accounts Receivable Specialist

Job Title: Operations Customer Expert II Location: Chennai Employment Type: Full Time (On-site) Department: Finance / Accounts Receivable

About the Role

We are seeking a detail-oriented and proactive O2C Collections Specialist to join our Finance team. This role is critical in managing the end-to-end collections process, ensuring timely receipt of customer payments, and maintaining healthy cash flow. You’ll be the key liaison between internal teams and external customers, driving resolution of outstanding balances while maintaining strong relationships.

Key Responsibilities

• Monitor and manage accounts receivable portfolio to ensure timely collections
• Contact customers via phone, email, and other channels to follow up on overdue invoices
• Investigate and resolve payment discrepancies, disputes, and deductions
• Collab...