Job Description
Join Goodyear as an Accounts Receivable Specialist to manage overdue payments, resolve disputes, and support collections in a B2B environment.
Your Role
Here’s what you will be doing:
- Contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation.
- Receive, allocate, sort, and file payments and correspondence, ensuring records are accurate and up to date.
- Investigate and resolve customer issues and disputes to support balance collection.
- Coordinate with the Sales team and internal stakeholders by providing information related to disputes.
- Identify potential bad or doubtful debts, operational risks, or non-compliant activities within your customer portfolio and elevate appropriately.
- Comply with Goodyear Credit Policy and all applicable company policies and procedures at all times.
About You
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