Job Description
The position
The AR Collector will give service to USA monitoring and maintained accounts, with diverse activities as customer calls, account adjustments, small balance write offs, customer reconciliations and process credit memos and refunds, applied payments by batch ID. Also providing customer service on accounts receivables issues.
Main responsibilities:
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Prepare AR reports by cost centers and keep informed all sales force to maintain the accounts in currents.
- Reconciliated accounts in a timely manner and send remittances to all cash receipts department
- Monitored cash payments receipts and kept accurate records about payment status, issued payment commitment letters, issued soft hold/ credit hold notifications, recommended unmanageable debt write-offs
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