Admin / Sales Support

Key Responsibilities

• Store Order Management: Confirm customer orders via HubSpot.
• Upload and monitor orders in Google Sheets and Unleash.
• Coordinate parcel dimensions with internal contacts.
• Create picking slips and arrange shipping labels for dispatch.
• Assist clients with item replacements for out-of-stock products.
• Generate commercial invoices and manual orders in Xero.
• Track orders and keep clients updated until delivery is complete.
• Create product orders or jobs for unavailable stock.
• Prepare weekly and monthly logistics CISCO reports.

• Track bulk and individual parcel orders.
• Assist with dispatch preparation and coordination.
• Send dispatch notifications and arrange parcel collections.
• Communicate with clients until successful delivery.
• Support custom kitting jobs.
• Update bin locations and create new products in...