ADMIN

We are looking for a responsible and friendly Collection Centre Staff member to join our AERO SPARKLE- De'Campus outlet team. You will be the first point of contact for customers dropping off and picking up laundry. Your role is crucial in ensuring smooth operations, excellent customer service, and timely handling of laundry items.

Responsibilities

• Greet customers and assist with laundry drop-off and pick-up
• Record customer details and laundry items accurately in the system or logbook
• Tag and label laundry items for identification
• Collect payments and issue receipts
• Handle cash and maintain accurate daily records
• Coordinate with the main laundry processing centre for pickups and deliveries
• Inspect incoming and outgoing laundry for damages or missing items
• Maintain cleanliness and organization of the collection centre
• Address customer inquiries and resolve complaints professiona...