Administration Coordinator (bilingual)

Administration Coordinator (bilingual)

Canada Life seeks a bilingual Administration Coordinator to manage third‑party document processing across Quebec and other provinces. The role reports to the Associate Manager, Central Services & Strategy.

Key Accountabilities

• Monitor shared mailbox for emails from internal partners and external entities.
• Prepare mail – opening, date‑stamping, prepping for scanning.
• Enter incoming mail into the Document Management System.
• Search company systems for customer and policyholder holdings, review results and distribute to appropriate business line.
• Maintain up‑to‑date documentation in the system.
• Respond to or redirect general voicemail inquiries.
• Contact external entities such as CRA, trustees, law firms, etc.

Qualifications & Experience

• Bilingual – fluent French and English (required).
• Minimum 2 years in an admi...