Job Description

Administration & Customer Service Assistant

Administration and Customer Service Assistant – Port Macquarie 
Port Macquarie, NSW

Ready for your next opportunity? Busways is looking for an Administration and Customer Service Assistant at our Port Macquarie Depot. You have the chance to make a key difference in the community by ensuring safe and reliable transport services every day!

What You’ll Be Doing:

  • Answer all incoming calls from customers, answering enquiries.
  • Act as the first point of contact for customers contacting or visiting the depot.
  • Assist Manager with customer complaints, Student behaviour, feedback and enquiries in a professional, empathetic and timely manner in line with Busways' standards and processes.
  • Assist the Manager and in responding to Major incidents, Fleet Breakdowns, Two Way radio communications.
  • Reconciliation for banking/petty cash/driv...

    • Apply for this Position

    Ready to join Busways? Click the button below to submit your application.

    Submit Application