Administration Manager

• Training, mentoring & clear path to Practice Management
• Well established Wickham Terrace specialist Practice
• $100,000 + super

This is a rare opportunity to join a busy, well-established specialist medical practice in a senior administration role with a clear pathway to Practice Management. With a strong clinical reputation, outstanding patient outcomes and a team of highly experienced specialists who are the best in their field, this Practice offers the right candidate career growth and progression as well as job stability and security. 

The Opportunity
This role will suit an aspiring Administration Manager or emerging Practice Leader looking to develop their leadership capability in a specialist clinical environment. Initially, you will be hands-on across reception, front office and medical administration, and build a comprehensive understanding of the patient journey, specialist procedures, clinical workflows, billing processes, rostering and practice systems. The role will evolve over the first 12 months into a broader operational and people leadership position, focussing on patient care and service excellence, continuous improvement and practice growth.

Key Responsibilities in the coming 12 months will include -

• Lead, support and coordinate a team of 10 x experienced medical secretaries;
• Oversee front office operations, appointment scheduling, rostering and daily workflows;
• Provide high-quality administrative support to all Specialists and other  clinical staff;
• Manage medical billing, accounts receivable, activity and revenue reporting;
• Maintain compliance with patient privacy, clinical governance, WHS and regulatory standards;
• Oversee practice systems, clinical records, reporting and facilities management;
• Develop strong working relationships with a range of external service providers, contractors and key stakeholders, and
• Partner with the Business Manager and assist with a range of automation, process improvement, operational efficiency and growth initiatives.

About You

You are a confident, organised and ideally a clinically minded healthcare administrator who understands the importance of precision, discretion and patient care . You are hands-on by nature, calm under pressure and motivated to step into a leadership role.
You will ideally bring with you experience in medical administration, practice management or office management within healthcare, and an understanding of the patient journeys, clinical workflows and medical billing. On a personal level you are professional and empathetic, with high attention to detail and strong compliance awareness.
You also possess strong systems capability and confidence using Microsoft Office and various practice systems.

Please apply on-line or call Kelly Howard on ********** for a confidential conversation.