Job Description

Role Description

The Administration & Scheduling Support Assistant - Home Care provides high-quality administrative and basic scheduling support to the Home Care team, based in our Warrnambool office, Victoria. The role supports the efficient operation of Support at Home services by maintaining accurate records, managing day-to-day administration, and assisting with service scheduling and coordination.

This position is a key point of contact for participants, carers, staff and associated providers, ensuring enquiries are responded to promptly and professionally. The Administration & Scheduling Support Assistant works collaboratively with the Home Care team to support continuity of care and positive participant outcomes.

Key Duties and Responsibilities Administration & Operational Support
  • Provide a customer-focused first point of contact for incoming calls and routine enquiries from participants, carers, staff and associated providers
  • Respond to enquir...

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