Job Description
Duties Description DUTIES AND RESPONSIBILITIES:
Answers telephone and gives information to callers, takes messages, and transfers calls to appropriate individuals.
Greets patients or callers and handles their inquiries; or directs them to the appropriate persons or waiting area for appointments.
Opens, reads, routes, and distributes incoming mail or other materials and answers routine inquiries.
Tracks and coordinates assignments.
Sets up and manages paper and electronic filing systems. (completed by nursing triage and ITCs)
Uses various information technology applications such as email, database, spreadsheets and word processing applications.
Operates office equipment such as printers, scanners, and copiers; and arranges for repairs when equipment malfunctions.
Creates, maintains, and enters information into spreadsheets and databases.
Maintains scheduling and event calendars. Schedules and con...
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