Administrative Assistant

The Role:

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Assisting US Agents with customer inquiries and requests and ensuring strong customer satisfaction.
• Data Entry
• Escalating customer feedback as required.

Ideal Profile:

• You have at least 5 years experience within a Customer Service or Receptionist role, ideally within the Financial Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You are a strong team player who can manage daily tasks and deadlines
• You are a self-starter and demonstrate a high level of resilience
• You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

• Dynamic and Exciting Professional Environment