Job Description

Overview

The Administrative Assistant provides a wide variety of administrative support services for the Homeowners' association, including support and assistance to the management office.

The Administrative Assistant provides exemplary service in a manner consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service.

Responsibilities

Essential Duties and Responsibilities

  • Answers telephones promptly and assists residents with questions and concerns.
  • Tracks resident issues to enable the Property Manager to identify major problems or trends.
  • Maintains Association files, mail, binders, and office supply inventory.
  • Attends Board Meetings as requested.
  • Creates/posts newsletters and notices. Assists the manager with updating the website as needed. 
  • Mainta...

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