Job Description


Job Description:

Requirement/Must Have:

  • Strong computer skills.
  • Excellent written and verbal communication skills.
  • Customer-oriented mindset.
  • Professional demeanor.
  • Strong critical thinking and attention to detail.
  • Ability to work efficiently in an onsite environment.
    • Experience:
  • Minimum of 2 years of relevant experience or equivalent demonstrated critical thinking skills and resourcefulness.
  • Significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience.
    • Responsibilities:
  • Serve as the first point of contact with customers by phone or in person.
  • Develop positive relationships with key customers.
  • Assess customer needs and gather pertinent information.
  • Create basic work orders in appropriate systems.
  • Provide status updates to customers as requested....

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