Job Description
Core Values Adhere to the core values of Resource Property Management:
- Honesty, integrity, respect, and courtesy are the cornerstones by which our company functions. We value all clients and strive to provide professional and efficient management services.
Essential Duties and Responsibilities:
- Provide administrative support to Community Association Manager(s).
- Respond to all voice mail messages and emails within 24 hours.
- Transfer owner calls to A/R Specialist. (Or escalate to A/R Supervisor, if needed). Admins should NOT provide account balances or statements to anyone! Not to owners, realtors, or the board.
- Assist, or route calls, from owners, board members, and contractors, to ensure customer satisfaction.
- Report emergencies to the association manager or RPM Executive immediately.
- Contact vendors for services/supplies as directed by Manager. &...
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