Job Description

Diploma - Degree

Handling a wide range of tasks to ensure the smooth operation of an office. Responsibilities include managing calendars and schedules, arranging travel, handling correspondence, and maintaining filing systems. You often greet visitors, answer phones, and provide general administrative support to staff. 


Communication & Scheduling:




  • Handling correspondence: Drafting emails, letters, and reports, and managing incoming/outgoing mail.


  • Greeting visitors: Providing a welcoming and professional first impression.


  • Answering phones and taking messages: Directing calls to the appropriate person and handling inquiries.

  • Managing calendars and schedules: Scheduling appointments, meetings, and travel arrangements.

    • Administrative & Office Support:



  • Maintaining files and databases: Organizing and managing both physical and electronic filing systems.


  • Preparing documents: Typing, editing, and proofreading various materials, including presentations and reports.


  • Managing office supplies: Ordering and maintaining inventory of necessary supplies.


  • Handling basic bookkeeping tasks: Processing expense reports and managing accounts.


  • Coordinating travel arrangements: Booking flights, accommodations, and transportation.


  • Assisting with event planning: Helping organize meetings, conferences, and other events.

    • Other potential duties:



  • Maintaining office equipment: Ensuring equipment is in good working order and arranging for repairs.


  • Creating and maintaining contact lists: Keeping records of important contacts and information.


  • Assisting with special projects: Providing support for various tasks as needed.


  • Following up on action items: Ensuring tasks and deadlines are met.


  • Maintaining office policies and procedures: Keeping procedures up-to-date and ensuring staff are aware. 

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