Administrative Coordinator - Vendor & Member Services

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Description

SPS PoolCare is launching a new Group Purchasing Organization (GPO) to provide pool professionals with collective buying power and operational support. We’re seeking an Administrative Coordinator to be the main point of contact for our Vendor & Member Services —handling inquiries, onboarding, ticket management, and event support.

Duties & Responsibilities

• Serve as the first point of contact for GPO members via phone, email, and ticketing systems (e.g., Freshdesk).
• Assist with member registration, portal setup, and onboarding.
• Maintain accurate member and vendor information within CRM systems.
• Coordinate communications between members, vendors, and internal teams to resolve pricing, order, or delivery issues.
• Support vendor onboarding by collecting required documentation and updating program details.
• Represent the GPO at select industry conferences and trade shows; assis...