Administrative Manager

Facility Project Manager (FPM)

Department: Facilities & Administration

Designation: Manager Admin

Industry: BPO / ITES

Location: Mumbai

Reports To: Director India – Facilities & Real Estate

Role Summary

The Facility Project Manager will lead end-to-end delivery of facility build-outs, expansions, renovations and Capex projects across sites. The role requires strong technical, project management and stakeholder coordination skills to ensure timely, cost-efficient and compliant project execution.

Key Responsibilities

- Lead new facility setups, interior fit-outs and infrastructure upgrades.

- Prepare project plans, timelines, budgets and progress dashboards.

- Oversee MEP works (Electrical, HVAC, Fire & Safety, Networking) and ensure technical quality.

- Manage contractors/vendors and ensure adherence to SLAs, safety norms and project timelines.

- Validate BOQs, proposals, and Capex budgets, drive cost optimization.

- Ensure statutory compliance, local approvals and audit readiness.

- Coordinate with IT, HR, Business Operations, Physical Security and Finance for project alignment.

- Conduct site reviews, risk assessments, quality inspections and issue resolution.

- Facilitate smooth handover including snag closure, commissioning and documentation.

Qualifications

- Bachelor’s Degree in Engineering (Civil/Electrical/Mechanical preferred).

- 10–12 year’s experience in Facility Projects within BPO/ITES or corporate real estate.

- Strong technical understanding of MEP, interior works, and commercial infrastructure.

- Experience managing projects 50,000–200,000 sq. ft.

- Certifications like PMP/Prince2 preferred.

Technical Skills

- Project management tools (MS Project, Smartsheet, Asana/Jira).

- AutoCAD and ability to read drawings/BOQs.

- Budgeting, Capex planning, cost control.

- Knowledge of electrical load planning, UPS/DG, HVAC, fire systems.

Behavioural Skills

- Strong communication and stakeholder management.

- High ownership and problem-solving mindset.

- Ability to manage multiple projects under tight timelines.

- Compliance-focused and quality-driven approach.

Key Performance Indicators

- On-time project delivery.

- Capex and budget adherence.

- Safety and compliance standards met.

- Vendor performance effectiveness.

- User satisfaction post-handover.