Administrative Manager

Facility Project Manager (FPM)

Department : Facilities & Administration

Designation: Manager Admin

Industry : BPO / ITES

Location : Mumbai

Reports To : Director India – Facilities & Real Estate

Role Summary

The Facility Project Manager will lead end-to-end delivery of facility build-outs, expansions, renovations and Capex projects across sites. The role requires strong technical, project management and stakeholder coordination skills to ensure timely, cost-efficient and compliant project execution.

Key Responsibilities

• Lead new facility setups, interior fit-outs and infrastructure upgrades.

• Prepare project plans, timelines, budgets and progress dashboards.

• Oversee MEP works (Electrical, HVAC, Fire & Safety, Networking) and ensure technical quality.

• Manage contractors/vendors and ensure adherence to SLAs, safety norms and project timelines.

• Validate BOQs, proposals, and Capex budgets, drive cost optimization.

• Ensure statutory compliance, local approvals and audit readiness.

• Coordinate with IT, HR, Business Operations, Physical Security and Finance for project alignment.

• Conduct site reviews, risk assessments, quality inspections and issue resolution.

• Facilitate smooth handover including snag closure, commissioning and documentation.

Qualifications

• Bachelor’s Degree in Engineering (Civil/Electrical/Mechanical preferred).

• 10–12 year’s experience in Facility Projects within BPO/ITES or corporate real estate.

• Strong technical understanding of MEP, interior works, and commercial infrastructure.

• Experience managing projects 50,000–200,000 sq. ft.

• Certifications like PMP/Prince2 preferred.

Technical Skills

• Project management tools (MS Project, Smartsheet, Asana/Jira).

• AutoCAD and ability to read drawings/BOQs.

• Budgeting, Capex planning, cost control.

• Knowledge of electrical load planning, UPS/DG, HVAC, fire systems.

Behavioural Skills

• Strong communication and stakeholder management.

• High ownership and problem-solving mindset.

• Ability to manage multiple projects under tight timelines.

• Compliance-focused and quality-driven approach.

Key Performance Indicators

• On-time project delivery.

• Capex and budget adherence.

• Safety and compliance standards met.

• Vendor performance effectiveness.

• User satisfaction post-handover.