Administrative Support Professional Ii

**Responsibilities and Skills**:
Analyze and evaluate existing systems for performance
Perform gap analysis and suggest solutions
Skilled at mapping data files and processes
Excellent facilitation skill to collaborate with the internal team to provide information for correct decision making
Use of technological tools to support and manage internal and external systems for company growth
Advance Excel capabilities
**Internal Duties**
**Warranty process**
- Warranty amounts Calculation 4% for RASP AND ASPS
- Sending the Amounts by individual RASP and ASPS
- Validation and blocking of serial number in Oracle that Support payments.
**Oracle**
Key user for Service Module in Oracle
Update and maintenance of the Field Service module in Oracle
Support in Field Service Module to the Welcome Center´s and ASP´s Dispatchers
- Reset of user
- Task cancellation
- Open Service request
- Error monitoring and problem solving
- Upload CSK´s
...