Job Description

The successful candidate will be responsible for the planning and scheduling of job orders, coordinating annual boiler services and heating breakdowns, and managing the distribution of work to our Maintenance Engineers through our internal booking system. Reports to: Contract Manager Working Hours: Monday–Friday, 9am–5pm Additional Benefits Onboarding Bonus (£1,000) Pension Life Assurance (T&Cs apply) Health Cash Plan Membership Roles & Responsibilities Handle enquiries from private customers, internal managers, and staff. Follow internal procedures to process and issue all jobs within contractual timeframes. Provide support to onsite Engineers, ensuring they have all information necessary to complete work on time and to the required standard. Maintain accurate and up‑to‑date records using the Company’s internal IT system (Accuserv). Collate and provide information requested by Supervisors/Managers. Maintain a professional, efficient, and courteous approach in all interactions. Answer ...

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