Administrator, DS Operations

* Be a highly engaged team member that provides best in class service to internal and external stakeholders. Partners include fellow employees, management, lenders, customers, vendors, insurance companies, etc.* Monitor and process requests within guidelines* Identify trends for improvement and coaching opportunities* Prepare detailed notices and support documents and electronic communications* Prepare detailed tracking reports.* Perform duties in relation to intake, processing, management, and closing of assigned accounts according to company policies and legislative guidelines.* Warranty and insurance cancellations, tracking, and rebates* Complete assigned operational tasks and act as ‘back up’ to cover additional tasks, as required, based on business needs and client requirements.* Close and invoice accounts accurately.* Provide information and guidance to customers in order to facilitate bringing accounts current* Must be detail oriented and be able to understand and prepare comple...