Job Description
Job Title: Administrator
Location: Orpington, Kent
Job Purpose
The role is with a growing UK-based business operating within the renewable energy and sustainable technologies sector. The company specialises in delivering modern energy solutions to residential and commercial customers and is known for its customer-focused approach, technical expertise, and commitment to sustainability. The Administrator provides essential administrative and customer support to the wider sales and operations teams. The role focuses on managing enquiries, maintaining accurate records, supporting sales processes, and ensuring a high standard of customer service throughout the customer journey.
Key Responsibilities
Administration & Customer Support
Manage inbound customer enquiries via phone, email, and online channels.
Log, qualify, and allocate enquiries appropriately, booking appointments where required.
Provide basic information on products and services, ...
Location: Orpington, Kent
Job Purpose
The role is with a growing UK-based business operating within the renewable energy and sustainable technologies sector. The company specialises in delivering modern energy solutions to residential and commercial customers and is known for its customer-focused approach, technical expertise, and commitment to sustainability. The Administrator provides essential administrative and customer support to the wider sales and operations teams. The role focuses on managing enquiries, maintaining accurate records, supporting sales processes, and ensuring a high standard of customer service throughout the customer journey.
Key Responsibilities
Administration & Customer Support
Manage inbound customer enquiries via phone, email, and online channels.
Log, qualify, and allocate enquiries appropriately, booking appointments where required.
Provide basic information on products and services, ...
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