Administrator

Qualifications

• Education: Diploma or equivalent; a degree in a related field is a plus.
• Experience: Previous experience in customer service or a sales-oriented role preferred.
• Skills: Excellent verbal and written communication skills; strong sales skills with a proven track record of meeting sales targets; proficient in using CRM software and Microsoft Office Suite; ability to handle high-stress situations and remain calm under pressure.
• Personal Attributes: Positive attitude and a customer‑centric mindset; strong interpersonal skills and the ability to work effectively in a team.

Responsibilities

• Customer Interaction: Respond to customer inquiries via phone, email, and chat, providing accurate information and support.
• Issue Resolution: Identify and resolve customer issues effectively, ensuring a high level of customer satisfaction.
• Scheduling ...