Job Description

Role

We have an opportunity for a Administrator to join our Repairs and Maintenance team in Thames Valley. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents

Key Tasks / Activities / Responsibilities

  • Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
  • Using company systems to process orders adequately in order to invoice clients.
  • Updating the system with all interactions with residents
  • Processing supervisory or trade reports to determine action required to resolve repairs.
  • Resolution of minor complaints at call level.
  • Maintain logs and monitor variation request.
  • Maintain and action emails from co...

    • Apply for this Position

    Ready to join Axis Europe? Click the button below to submit your application.

    Submit Application