Admission Counsellor

The Admission Counsellor will be responsible for student recruitment and enrolment by counselling prospective students and parents, guiding them through program selection, managing end-to-end admission processes, achieving enrolment targets, and supporting outreach and promotional activities.

Key Responsibilities

Student Counselling & Conversion

• Counsel prospective students and parents through walk-ins, phone calls, emails, WhatsApp, and online inquiries.
• Understand student interests and guide them towards suitable UG/PG programs.
• Explain program structure, eligibility, fee details, scholarships, and career outcomes clearly.
• Maintain a high conversion ratio from enquiry to application and admission.

Admissions Process Handling

• Manage end-to-end admission workflow: enquiry application documentation fee payment confirmation.
• Assist students in filling application forms and uploading documents correctly.
• Ensure completeness and accuracy of student data in admission systems.

Lead Management & Follow-ups

• Manage leads generated through marketing campaigns, web portals, social media, and referrals.
• Ensure timely follow-up and nurture leads to closure.
• Maintain accurate records of interactions and admission status in CRM.

Outreach & Promotional Activities

• Participate in school/college visits, education fairs, seminars, open houses, and campus tours.
• Support digital and offline campaigns by coordinating with marketing teams.
• Build and maintain relationships with schools, coaching centers, and education consultants.

Reporting & Documentation

• Prepare daily/weekly reports on leads, counselling done, applications received, and conversions.
• Maintain enquiry registers, admission files, and student communication logs.
• Ensure adherence to University admission policies and compliance requirements.

Key Performance Indicators (KPIs)

• Number of enquiries handled and quality of counselling.
• Applications generated and admissions closed.
• Conversion rate (Enquiry Admission).
• Follow-up turnaround time and lead closure cycle.
• Accuracy of data and documentation compliance.

Desired Candidate Profile

Qualification

• Graduate in any discipline (MBA/PG preferred).
• Prior experience in university/education admissions will be an added advantage.

Experience

• 3-5 years in admissions / sales counselling / education consulting / student recruitment.
• Freshers with strong communication and persuasion skills may also be considered.

Skills & Competencies

• Excellent communication skills (English + Hindi/Regional language preferred).
• Strong convincing, counselling, and interpersonal skills.
• Target driven, result oriented, able to manage pressure during peak admission season.
• Good computer skills (MS Excel, Google sheets, CRM tools).
• Professional grooming and student-friendly attitude.
• Ability to work on weekends/holidays during admission drives and events.