Admissions Assistant

Looking to join a customer-focused organisation where you can play a key role in supporting people at an important stage of their journey?

This offers the opportunity to be the first point of contact, providing a professional, welcoming and efficient service within a busy admissions function.


In the Admissions and Enquiries Assistant role, you will be:

Acting as the first point of contact via email, phone, webchat and in person providing a friendly, responsive and customer-focused enquiry service

Supporting people through the process and directing queries to relevant teams when needed

Coordinating responses to all enquiries and logging information on internal CRM systems

providing administration duties and maintaining confidentiality

To be successful, you will need:

Previous customer service and administration experience

Excellent communication and interpersonal skills with a strong customer-service focus<...