Job Description
The Admissions Coordinator will be the first point of contact for prospective families and will manage the end-to-end admissions process across IB, Cambridge and CBSE curricula offered by the school. The role requires a detail-oriented, approachable and proactive professional who can balance counselling, process management and coordination across academic and administrative teams.
Key responsibilities include but not limited to:
- Serve as the primary contact for all admission enquiries through phone, email, walk-ins and referrals.
- Conduct personalised campus tours highlighting facilities, curriculum options (IB, Cambridge, CBSE) and the school’s culture.
- Provide clear, accurate guidance to parents on admission procedures, curriculum pathways and placement options.
- Address parent queries with empathy and ensure timely follow-up.
- Manage the entire application cycle – from enquiry to enrolment.
- Verify and maintain accurate records of applications, supporting documents and student files.
- Coordinate preparation of official documents such as Bonafide certificates, Visa Letters, Transfer Certificates and clearance forms.
- Ensure compliance with internal policies and external regulatory requirements.
- Maintain and update the admissions database with details of enquiries, applicants, enrolled and withdrawn students.
- Generate and share timely reports on admissions trends, conversion rates and enrolment statistics.
- Track demographic data to support strategic planning and marketing efforts.
- Collaborate with the Accounts Department on fee-related matters (admissions fees, deposits, withdrawals).
- Liaise with Academic Coordinators and Section Heads for student placement and orientation.
- Support smooth transition for both new admissions and withdrawals, ensuring all clearances are completed.
- Work with the Marketing Team to organise open houses, parent orientation sessions and admission events.
- Ensure availability of updated brochures, curriculum handbooks and admission kits.
- Maintain a database of prospective parents, corporates and partner organisations to support outreach.
- Build positive relationships with parents, faculty, and staff to strengthen the school’s reputation and trust.
- Actively support school-wide events and represent the admissions team in parent interactions and official forums.
Candidate Profile
- Graduate (or) Postgraduate with prior experience in school admissions or parent relations, preferably in a K-12 international or CBSE school.
- Strong communication and interpersonal skills, with fluency in English and Tamil (additional languages an advantage).
- Familiarity with admission processes and documentation for IB, Cambridge and CBSE curricula.
- Proficiency in MS Office and school ERP/CRM systems.
- Ability to handle multiple tasks, work under timelines and maintain confidentiality.
- Professional, approachable and solution-oriented mindset.
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