Admissions Performance Manager

Role Overview:

The Manager – Admissions & Operations is responsible for driving admissions targets, managing the admissions team, overseeing office operations, and ensuring smooth post-sales processes. The role requires strategic planning, team leadership, field supervision, and analytical insights to enhance business performance and maintain high standards of process compliance.

Key Responsibilities:

1. Admissions & Sales Management

• Achieve admission targets while ensuring quality post-sales follow-up.
• Generate leads through calls and other channels, and monitor conversion ratios for each team member.
• Allocate units effectively and track performance metrics.
• Ensure timely and accurate CUIMS/UIMS data entry and reporting.
• Monitor the role and tasks of Admission Counsellors to ensure efficiency and accountability.

2. Team Leadership & Tr...