Job Description

We are seeking an experienced Adobe Lead Support Engineer to provide platform support for Adobe Experience Manager (AEM) and related cloud services. This role involves installation, configuration, debugging, and long-term operation of AEM servers and dispatchers, as well as working with AWS infrastructure, CI/CD tools, and cloud management solutions. The ideal candidate will have strong expertise in cloud hosting, Linux, and Adobe’s AEM product suite, along with experience in monitoring and troubleshooting enterprise platforms.

Key Responsibilities

  1. Install, configure, debug, and support AEM servers, dispatchers, and CDN solutions
  2. Manage cloud-hosted environments on AWS and work with Adobe's Direct Market Access products
  3. Utilize Amazon cloud operations and CI/CD tools like Jenkins for cloud management
  4. Monitor platform performance using tools such as New Relic, Nagios, and Splunk
  5. Work with Docker, Kubernetes (AKS/EKS), and Java-...

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