Job Description
**Overview**
We are the Customer Advocacy & Engineering (CAE) team within C+AI Silver, delivering world‑class support for Azure, Security, and Identity services to some of the most strategic U.S. Government customers in Microsoft Specialized Clouds. Our mission is to accelerate customer success by resolving issues quickly and accurately, driving meaningful insights back into engineering, and ensuring customers can confidently adopt and expand their use of Microsoft cloud technologies. You’ll join a team of people who are genuinely passionate about cloud computing, technical depth, and helping customers overcome their toughest challenges and issues.
As a Customer Experience Engineer (Advanced Cloud Engineer – ACE) in Silver ACE, you will work on‑site at a Microsoft facility, alongside a team of highly skilled engineers dedicated to unblocking customers and improving service quality. You’ll collaborate directly with customers to clarify problem statements, reproduce iss...
We are the Customer Advocacy & Engineering (CAE) team within C+AI Silver, delivering world‑class support for Azure, Security, and Identity services to some of the most strategic U.S. Government customers in Microsoft Specialized Clouds. Our mission is to accelerate customer success by resolving issues quickly and accurately, driving meaningful insights back into engineering, and ensuring customers can confidently adopt and expand their use of Microsoft cloud technologies. You’ll join a team of people who are genuinely passionate about cloud computing, technical depth, and helping customers overcome their toughest challenges and issues.
As a Customer Experience Engineer (Advanced Cloud Engineer – ACE) in Silver ACE, you will work on‑site at a Microsoft facility, alongside a team of highly skilled engineers dedicated to unblocking customers and improving service quality. You’ll collaborate directly with customers to clarify problem statements, reproduce iss...
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