Job Description
Job Overview:
We are seeking an experienced Customer Support Specialist to deliver high-quality customer support, manage client interactions across multiple channels, and ensure timely resolution of queries and escalations in line with service standards.
Apart from delivering exceptional customer experiences, the ideal candidate will also be responsible for handling client inquiries, complaints, and service requests in a professional manner. Additionally, the specialist will need to manage and resolve customer escalations while maintaining strong relationships with internal teams.
This role is perfect for individuals who thrive in fast-paced environments, can prioritize tasks effectively under pressure, and possess excellent communication skills.
We are seeking an experienced Customer Support Specialist to deliver high-quality customer support, manage client interactions across multiple channels, and ensure timely resolution of queries and escalations in line with service standards.
Apart from delivering exceptional customer experiences, the ideal candidate will also be responsible for handling client inquiries, complaints, and service requests in a professional manner. Additionally, the specialist will need to manage and resolve customer escalations while maintaining strong relationships with internal teams.
This role is perfect for individuals who thrive in fast-paced environments, can prioritize tasks effectively under pressure, and possess excellent communication skills.
Required Skills and Qualifications:
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