Job Description

A prominent IT service management company in Manila is seeking a technical support specialist. This role involves providing advanced technical support, managing incident queues, and collaborating with L1 analysts while ensuring compliance with service level agreements (SLAs). Candidates should have 2-4 years of relevant experience and a strong understanding of ITSM processes. This position offers an opportunity to enhance team performance through quality assurance and mentoring.
#J-18808-Ljbffr

Apply for this Position

Ready to join NTT DATA, Inc.? Click the button below to submit your application.

Submit Application