Advanced Services Engineer

What You Will Do

Forescout has an excellent opportunity for an engaging and employee-focused Advanced Services Engineer (ASE) to join our high-energy, multi-cultural, world-changing team.

The Advanced Services Engineer position at Forescout Technologies offers the opportunity to assist customers with technical issues and ensure optimal performance of our products and solutions in large, complex customer environments. You will need a solid understanding of Forescout products and basic knowledge of the environment in which they are deployed. You will take ownership of assigned projects and support configurations to address and resolve customer issues. Competencies essential to your success in this role include customer service, problem-solving, organization, time management, combined with agility of learning and technical aptitude, and operating Forescout solutions in real-world customer environments. The ASE will troubleshoot the Forescout solutions, provid...