Job Description
Job Title:
Advisor II, Transaction Processing ( Chinese)Job Description
The Advisor II, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.Essential Functions/Core Responsibilities
- Utilize standard procedures when dealing with problems or performing research may need to use judgment to select from a variety of pre-determined options to resolve problems or perform research
- Perform tasks that are not always clearly defined yet are part of a regular workflow
- Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution
- Clarify customer requirements probe for and confirm understanding of requirements or problem
- Prepare complete and accurate work including appropriately notating accounts as required
- Maintain basic knowledge of client products and/or service...
Apply for this Position
Ready to join Concentrix? Click the button below to submit your application.
Submit Application