Advisor, Retail Channels (Process Improvement)

The Advisor, Retail Channels (Process Improvement) is responsible for shaping and executing initiatives that enhance performance, efficiency, and customer experience across retail channels. This position serves as a trusted partner to internal stakeholders, providing expert guidance, data-driven insights, and strategic recommendations aligned with the company’s channel strategy. The Advisor leads and supports cross-functional projects, ensuring alignment with business goals and long-term vision. This position works hybrid and reports to Oriental Center in San Juan, PR.

MAIN DUTIES & RESPONSIBILITIES:

Lead strategic initiatives that support the evolution and optimization of retail channels.

Provide expert advice and recommendations based on performance assessments, customer feedback, and market trends.

Collaborate with cross-functional teams to ensure channel initiatives are aligned with broader business objectives.

Monitor adoption and impact of...