Advisory Agent, Member and Client Experience

Overview

The work mode arrangement for the position is full-time on site. There are several opportunities available in Ontario right now. As a member/client experience advisor, you improve the experience of members and clients by advising them on their banking transactions and promoting Desjardins products and services. You’re also a digital solutions ambassador , helping members and clients use technology securely . More specifically, you will be required to:

Responsibilities

• Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
• Contribute to business development and maintain business relationships through service delivery and activities.
• Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.

What we offer

• Competitive sala...