aerial services representative

Customer Support Specialist

Our airline is looking for a Customer Support Specialist to provide exceptional service to our passengers. As a key member of our team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

• Deliver outstanding customer service via phone, email, chat, and social media platforms.
• Serve as the primary contact for passengers managing questions about reservations, schedule changes, cancellations, and travel rules.
• Become knowledgeable about flight options including upgrade possibilities and tailored travel solutions ensuring seamless experiences for customers.