Job Description
Overview
Aerospace Technical Help Desk Specialist - Avionic Systems at MHI Canada Aerospace, Inc. (MHIRJ) provides 24/7 technical and parts-related support for the CRJ fleet through the Customer Response Center (CRC). The CRC handles urgent AOG situations and routine inquiries, delivering live, comprehensive support to airlines, engineers, suppliers, and aircraft operators.
Your Role as an Aerospace Technical Help Desk Specialist - Avionic Systems
- Be part of an incredible team of talented professionals who share a passion for aviation
- Coordinate technical investigations with engineers, suppliers, and aircraft operators
- Conduct technical analysis and troubleshooting, and implement corrective actions
- Respond to airline technical inquiries with tailored solutions
- Assess and investigate service difficulties and contribute to long-term solutions
- Build relationships with key decision-makers and influencers withi...
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