After Sales Intern

After Sales Intern

Work Mode: Hybrid

Location: Hybrid – Monterrey, Nuevo León 

  BASIC FUNCTION:

The After Sales Service Intern will
support the multiple projects and all aspects Customer Care after sales on the
region of Mexico and the rest of Latin America excluding Brazil. Will Support
all Customer Claims and Service Parts necessities expediting process to support
on time delivery for our more than 30 customers in 27 countries.
Supports our sales and marketing
teams as a liaison with warranties customer service and the manufacturing
plants and engineering service to anticipate and support expedite recovery
needs, works closely with Quality and Global support teams to solve specific
tech supports with end customer and ASR regional net, improving customer experience
Works closely with Customer Service
Teams, Manufacturing Sites, Engineering, Quality and Global Quality teams to
support recovery and suppor...