Aftersales Advisor

Job Description

Aftersales Advisor - South Down.

The key responsibility of this role will be to build and maintain strong, long-lasting customer relationships; responding promptly to customer enquiries relating to service, repairs and spare parts. You will play a crucial role in providing exceptional aftersales support to clients, ensuring customer satisfaction and retention.

This is a great opportunity to join a successful local manufacturing business who believe in investing in their staff.

Responsibilities:

· Ensure effective communication regarding price quotes, lead times etc

· Enter parts and warranty sales orders onto the computerised sales order processing system

· Work cross-departmentally to solve solutions to common problems for customers and dealers

· Process orders through to despatch and invoicing to include booking transport

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