Job Description
Aftersales District Analyst
Location: México City
Experience: Maximum 2-3 years
Level: Junior level
About the Role
In BYD we are looking for a dynamic and analytical Aftersales District Analyst to join our automotive aftersales team. This role is ideal for young professionals who want to grow their career in the automotive service and aftersales environment, working closely with dealers and internal teams to improve service performance, customer satisfaction, and operational efficiency.
IMPORTANT: This role is not relate with manufacture or design profiles. This position is aimed at junior to mid-level profiles.
Key Responsibilities
Analyze aftersales performance indicators (service, parts, warranty, CSI/NPS) in the designated region.
Visit and support the dealer network with performance tracking, reporting, and follow-up actions.
Suport in the elaboration of dashboards, reports, and insights to identify trends, gaps, and improvement opportunities.
Cola...
Location: México City
Experience: Maximum 2-3 years
Level: Junior level
About the Role
In BYD we are looking for a dynamic and analytical Aftersales District Analyst to join our automotive aftersales team. This role is ideal for young professionals who want to grow their career in the automotive service and aftersales environment, working closely with dealers and internal teams to improve service performance, customer satisfaction, and operational efficiency.
IMPORTANT: This role is not relate with manufacture or design profiles. This position is aimed at junior to mid-level profiles.
Key Responsibilities
Analyze aftersales performance indicators (service, parts, warranty, CSI/NPS) in the designated region.
Visit and support the dealer network with performance tracking, reporting, and follow-up actions.
Suport in the elaboration of dashboards, reports, and insights to identify trends, gaps, and improvement opportunities.
Cola...
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