Agent Assistant (USD)

Summary
The consultant will support the team supervising a wide range of agent activities, with primary focus on electronic communications including social media. This role is essential in monitoring agent communications, as it will assist in applying new risk-based criteria to social media content to ensure increased scrutiny, particularly of posts that include pictures and video content.

The consultant will also contribute to other supervisory functions, which may include work with fiduciary requests, the email opt-out process, disconnected social media profiles, and several other functions the team supports.

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Key Responsibilities

• Assist with supervisory responsibilities related to electronic communications review, with a primary focus on social media supervision

• Utilize multiple internal systems, third-party vendor platforms, and ChatGPT to support communications surveillance activities
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